Phoenix Photo Lab is a fine art lab making museum quality products using archival-grade inks, papers and canvases engineered to last over 200 years. We offer a wide variety of product types and surfaces, many in custom sizes, and some of which can be made over 5ft wide and over 20ft long – again, of […]
Archives: FAQs
Online Ordering In-Store / Phone Ordering Important Note
Production Days Production Workflow Important Note Approximate Production Times Rush Options Rush Order Cutoff Times RUSH Service Charges Rush charges reflect urgent prioritization over all standard orders and are processed in the order they are received, alongside other RUSH orders. SameDay RUSH Charge: 100% increase NextDay RUSH Charge: 50% increase
Develop Only includes chemical processing of the physical roll of film, but does not include digital scans of the resulting images or physical printed copies. There are a variety of reasons one may choose this service, but the Develop Only service level is most often chosen by: 1) Avid film photographers who either prefer to scan […]
At Phoenix Photo Lab, we trust our customers to submit images they have the legal right to reproduce. This applies to both digital scans/photos and printed photos.While we cannot research and verify copyright ownership for every image we receive, we reserve the right to decline orders due to copyright concerns.The responsibility for copyright ownership and […]
Digital images are go through multiple stages from initial capture in-camera or in software before being printed onto paper or canvas. Each technology interprets and reproduces color in different ways. Current print technology can reproduce more colors that are in the sRGB color space, and 95+% of the AdobeRGB color space. Here are some key […]
The inks we use in our Professional Paper and Canvas production meet the very highest quality standards. Exposure to ultraviolet light will reduce the life of all prints over time, however todays archival quality papers matted with museum quality matboard are estimated to last over 200 years behind UV coated glass, and as long as […]
The High Efficiency (HEIC) file format is proprietary to Apple and can contain multiple still (burst photo) images inside one file, and even video content. We cannot print files that are in HEIC format. Please convert your files to JPEG before to uploading them to us for printing. How to Convert HEIC files to JPG […]
Yes! We can ditgitally scan slides so you have them for backup, or even make new prints from them. We recommend bringing your items in to us in person so we can see their sizes and condition, discuss your needs with regard to the final prints, and provide a full and accurate work order estimate.
While we do offer mounting and framing options with our print services; we don’t mount or frame original pieces. We can digitize and print copies of your originals which could then be mounted and framed, or we can refer you to a nearby framing shop whose focus is framing original paintings, posters, memorabilia, documents, textiles, […]