I have a shoebox full of 4×6 photos. Can I get them digitally scanned?

An average shoebox can hold approximately 600 to 900 photos that are 4×6 or 5×7 in size, depending on the thickness of photo paper they were made on. If they are unframed and free of tape/adhesive residue on the back, we can capture standard resolution digital images of them at low cost. Please call us […]

Can you take an old beat-up photo and print me a larger, better version of it?

Yes, absolutely.  We offer high quality scanning services to digitize and optionally enlarge (and even retouch) your images in order to print them the way you’d like.   We can digitally capture almost any size film negative, slide, printed photo, document, or two-dimensional piece of art.   For an accurate estimate of time and cost; […]

Can I bring in my own paper for you to print with?

Our individual printers are carefully calibrated for each of the specific papers that we carry. Therefore; we can accommodate this request for very large print runs, and by special appointment only. We do not print on sheet stock. A sufficient number of paper rolls for calibration and the print run must be supplied (unopened, undamaged, […]

Will new prints hold up better over time as compared to those from my childhood?

Print technology has advanced greatly since the 1970’s and 1980’s. All of our inks, papers and canvas materials are acid-free and of archival quality so they can last for decades without fading or yellowing when kept at normal indoor temperatures and out of direct sunlight.

What is a “gicleé” print?

Gicleé (pronouced “zhee·klay”) is a term used to indicate a high-quality inkjet print production. Our printers are capable of producing high resolution prints due to the very small droplet sizes of ink that are deposited with this technology. This enables very detailed accuracy and zero ink bleed on even the most textured paper and canvas.

I received image scans for my film order; why didn’t I get all 12/24/36 pictures?

Frames are automatically skipped when they are completely over/under exposed or when content is too blurry for equipment to focus and produce a scannable/printable image.  These exposure issues can can be due to incorrect ISO or shutter speed settings, insufficient light, a malfunction of the camera, opening the camera back before the film has been […]

I recently dropped off 4 rolls of film, but my download link only contains images for 3 of the rolls.

This occurs most often when one of the rolls in your order did not contain any scannable frames due to over-exposure, under-exposure, or camera advance malfunctions. When you come to pick up your negatives; we recommend using the light table in our lobby to look for such indications. Very dark film has been overexposed, very […]

How long does it take to develop film?

Please allow 3 to 5 weekdays for order completion. Times can fluctuate with total volume of film orders we receive as well as prints or special service options selected with the order. Color film is processed separately (on different days) from black and white film, so your order may be completed in two parts and […]

Can I have my negatives back after my film is developed?

Absolutely! We will ship your negatives back along with your prints, or hold for pickup here in our store for up to 90 days.  Please note that unclaimed negatives and prints will be disposed of after 90 days.

What types of film do you develop?

We develop all film on site and accept standard 35mm, 120mm, APS* and 110* film sizes in color (C-41/CN-16 process) or black and white. Additional charges may apply for scanning some frame sizes such as half-frames or panoramas, and for expired black and white film. Please note that while we do not develop Kodachrome K-16 […]